Yard & Delivery Playbook Workshop

Yard & Delivery Playbook Workshop

June 10-11   In Person Workshop in Birmingham, AL

This interactive, in-person workshop is designed for yard personnel, dispatchers, managers, and business owners who want to strengthen the performance of their yard and delivery operations. Participants will explore how strong operational standards drive safety, efficiency, and consistency while directly impacting the bottom line.

Through practical discussion and real-world examples, attendees will evaluate their current processes, identify opportunities for improvement, and walk away with actionable strategies they can implement immediately within their operations.

Topics Covered:
Operational Excellence - Systems that drive safety, speed, and consistency
Safety Culture - Forklift, PPE, inspections, and OSHA compliance
Leading Today’s Yard Workforce - Clear expectations and accountability that reduce turnover
Inventory Shrinkage - Causes, costs, and prevention strategies
Receiving, Load Building & Delivery Performance - Improving accuracy, securement, and OTIF
Controlled Returns Management - Preventing returns from becoming hidden loss
Customer Service - Handling the challenging moments that matter. 
Action Planning - Measurable improvements you can implement right away

Presented by Emily Overson