Yard & Delivery Playbook Workshop

Yard & Delivery Playbook Workshop

JUNE 10-11, 2026

IN-PERSON WORKSHOP, BIRMINGHAM AL

This interactive, in-person workshop is designed for yard personnel, dispatchers, managers, and business owners who want to strengthen the performance of their yard and delivery operations. Participants will explore how strong operational standards drive safety, efficiency, and consistency while directly impacting the bottom line.

Through practical discussion and real-world examples, attendees will evaluate their current processes, identify opportunities for improvement, and walk away with actionable strategies they can implement immediately within their operations.

TOPICS COVERED
Operational Excellence - Systems that drive safety, speed, and consistency
Safety Culture - Forklift, PPE, inspections, and OSHA compliance
Leading Today’s Yard Workforce - Clear expectations and accountability that reduce turnover
Inventory Shrinkage - Causes, costs, and prevention strategies
Receiving, Load Building & Delivery Performance - Improving accuracy, securement, and OTIF
Controlled Returns Management - Preventing returns from becoming hidden loss
Customer Service - Handling the challenging moments that matter. 
Action Planning - Measurable improvements you can implement right away

EXTENDED SUPPORT

During the workshop, participants will identify their top two pain points to focus on when they return to their organizations.   Approximately 30 days later, we will reconvene for a one-hour virtual session where attendees can share successes, discuss ongoing challenges, and ensure the tools and strategies discussed during the workshop have been implemented. This follow-up session provides a valuable opportunity to stay accountable and put the ideas into action right away. 

Presented by Emily Overson
Emily has years of experience helping her clients strengthen their business, improving process by incorporating accountability, eliminating shortcomings and creating feedback mechanisms.  She has worked with retail businesses in LBM, Automotive, Boat, Furniture, and Apparel.  The logistics of a trucking company are in her background along with creating a healthier bottom line in a Mental Health organization.  Her diverse background has helped her view opportunities and challenges with a varied approach.  Before launching her consulting business in 2019, Emily’s work career covered Accounting, Business Management, HR, IT.  In her roles as CFO and General Manager, she was key leadership often running the business for absentee owners.
Emily Overson Consulting

Workshop Sponsored by WorkSafeWorkSmart.com
Our Lumber Buddy™ Portable Workstation was introduced in 2000 as a Better, Safer, More Efficient way of building units of materials. Today, our units are in use in all 50 states.  In September 2015, we expanded our vision to offer productivity products from like-minded partners to our customers in the Lumber Industry. Focusing on increased Safety and Productivity through LEAN optimization, we strive to be a one-call resource for Operation Managers.